Terms of service

Last Updated: August 2026

 Welcome to SoulStone.co. By accessing or purchasing from our website, you agree to these Terms of Service. Please read them carefully before using our website.

These Terms apply to all visitors, customers and users of SoulStone.co. By accessing our website or placing an order, you agree to be bound by these Terms. We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon publication on our website.

We take care to accurately display our products, descriptions and photographs. As many of our products are natural crystals, fossils and minerals, each piece is unique. Variations in colour, inclusions, texture, shape and pattern are natural characteristics and are not considered defects.

 All prices are listed in Australian Dollars (AUD). We reserve the right to change prices, promotions and product availability without notice.

We reserve the right to refuse, cancel or limit any order where we believe fraud, misuse or pricing errors have occurred. An order confirmation does not guarantee acceptance of your order.

Shipping timeframes are estimates only. Once an order has been handed to the shipping carrier, delivery times are outside of our control. We are not responsible for delays caused by postal or courier services.

Psychic, tarot, oracle and mediumship readings are provided for personal insight, guidance and entertainment purposes only.

Our readings are not intended to replace professional advice including medical, legal, financial or psychological advice.

 By purchasing a reading, you acknowledge that:

You are at least 18 years of age or have permission from a parent or legal guardian.

All decisions and actions remain your own responsibility.

Outcomes may change due to free will and changing circumstances.

No guarantees are made regarding the accuracy of predictions or future events.

Digital products and completed psychic readings are non-refundable unless required by Australian Consumer Law.

All content on SoulStone.co, including logos, photographs, product descriptions, graphics, videos and written content, remains the property of SoulStone.co and may not be copied, reproduced or used without written permission.

To the maximum extent permitted by law, SoulStone.co is not liable for indirect, incidental or consequential damages arising from the use of our website, products or services.

Nothing in these Terms excludes your rights under the Australian Consumer Law.

Your personal information is handled in accordance with our Privacy Policy.

These Terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the jurisdiction of the courts of Queensland.

If you have any questions regarding these Terms of Service, please contact us via the contact details provided on our website.